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Contact Us

Phone
0800 55 84 48
Téléphone
0800 55 83 33
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 83 33
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Phone
0800 55 84 48
Whatsapp
+41 79 714 00 93
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Faq
Frequently asked questions
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An email address is required.
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You will only be contacted by telephone if there has been a significant change regarding your delivery or in response to a customer service request. We will not share your personal information with a third party, except with the courier, for obvious reasons.
(Where do you find your series number?)

Series number

You can find the serial number of your Laurastar under the device’s water heater

serial number
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Your email address allows you to sign in to your account and track your orders.
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The password must contain at least 6 characters, one number digit and 1 special character ($%/()[]{}=?!!,-_*|+~#).

As the owner of a Laurastar product, you have the opportunity to join Le Club Laurastar and receive a number of advantages by email as well as a voucher that is valid on our entire site. Enjoy it now!

The voucher will only be generated if the purchase date of the appliance is within the last 6 months. Only one offer is valid per product.

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You can find the serial number of your Laurastar under the device’s water heater, on the packaging, as well as on Le Club Laurastar's registration leaflet.
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